In order to access and/or download from our site you will need to make sure you have the appropriate hardware and software. To assist in this process we have provided a list below of tested browser based technology.

Minimum PC Requirements
Hardware Specs
  • 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor

  • 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)

  • 16 GB available hard disk space (32-bit) or 20 GB (64-bit)

  • DirectX 9 graphics device with WDDM 1.0 or higher driver
Certified Software
  • Windows NT/98/2000/XP/7

  • Adobe Acrobat Reader 7 (required by selected applications to launch reports)

Browser Versions Certified
  • Microsoft Internet Explorer Version 7

  • Mozilla Firefox Version 6

  • Google Chrome Version 13

On initial log on to the reporting function you will be required to download and install the following programs:

Java Plug-ins
Acrobat Reader


Help Desk

Should you experience any difficulty whilst accessing our website please contact your client relationship manager or our client service team.